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Retail Sales Team Leader

3 months ago

Courtenay, British Columbia, Canada Team Wireless Ltd Full time
Position Overview

As a Sales Operations Supervisor at Team Wireless Ltd, you will play a crucial role in overseeing the daily operations of our retail environment. Your leadership will ensure that our sales team is effectively managed and that customer satisfaction remains a top priority.

Key Responsibilities
  • Staff Management: Assign tasks to sales personnel and oversee their performance.
  • Recruitment and Training: Facilitate the hiring process and coordinate training sessions for new employees.
  • Inventory Management: Order and manage merchandise, ensuring optimal stock levels.
  • Returns Authorization: Handle and authorize the return of merchandise as needed.
  • Scheduling: Create and manage work schedules for the sales team.
  • Sales Activities: Actively engage in selling merchandise and achieving sales targets.
  • Reporting: Prepare comprehensive reports regarding sales performance, inventory, and personnel issues.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Inventory Organization: Maintain a well-organized inventory system.
  • Team Coordination: Supervise and coordinate the activities of sales staff to ensure smooth operations.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within a retail setting.
  • Employment Type: Permanent position.
  • Language: Proficiency in English is required.
  • Work Hours: Availability to work between 30 to 40 hours per week.