Retail Operations Supervisor

4 weeks ago


Dryden, Canada A & Sons Corporation Full time
Position Overview

A & Sons Corporation is seeking a dedicated Retail Operations Supervisor to oversee our retail environment. This role is essential in ensuring smooth operations and enhancing customer satisfaction.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

The position is based in a dynamic retail setting where you will engage with customers and manage daily operations.

Key Responsibilities
  • Delegate tasks to sales associates effectively.
  • Recruit, train, and develop staff to meet company standards.
  • Manage inventory and place orders for merchandise.
  • Authorize product returns and handle customer inquiries.
  • Create and maintain employee work schedules.
  • Drive sales by actively selling merchandise.
  • Compile reports on sales performance, inventory management, and staffing issues.
  • Address and resolve customer complaints and supply challenges.
  • Organize and oversee inventory management processes.
  • Supervise and coordinate the activities of team members.
Supervisory Responsibilities

You will oversee a team of approximately 3-4 individuals, including cashiers and stock clerks.

Work Conditions
  • Fast-paced and high-pressure environment.
  • Ability to meet tight deadlines.
  • Physical demands include handling heavy loads and a mix of sitting, standing, and walking.
  • Attention to detail is crucial.
Personal Attributes
  • Strong accuracy and attention to detail.
  • Client-focused approach.
  • Excellent interpersonal skills.
  • Adaptability and flexibility.
  • Highly organized and reliable.
  • Team-oriented mindset.
Experience

Ideal candidates will have between 7 months to less than 1 year of relevant experience in a supervisory role within retail.

Employment Details
  • Permanent position.
  • Full-time hours: 40 hours per week.
  • Working language: English.


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