Learning and Development Professional

2 months ago


Ottawa, Ontario, Canada Acera Insurance Full time

Job Summary

We are seeking a highly skilled Learning and Development Professional to join our team at Acera Insurance. As a Learning and Development Professional, you will be responsible for facilitating and organizing in-house learning for new and existing team members.

Main Responsibilities

  • Create and deliver training programs for Personal Insurance, providing creative and effective instruction to teams.
  • Coordinate schedules and logistics, including facilities and communications with attendees.
  • Manage group training sessions with multiple learning styles.
  • Work with Team Leads to ensure training needs are fulfilled.
  • Support the overall success of the Personal Insurance department by identifying ways to continually improve learning opportunities.
  • Assess current and new staff ability to learn and training needs, adjusting training delivery based on their needs and design surveys to measure training effectiveness.
  • Work with new, existing employees, management, and outside vendors to ensure exceptional training.
  • Perform various other tasks as assigned.

Requirements

  • RIBO license.
  • Ability to travel and carry a valid driver's license.
  • Knowledge/Advanced Skills of: Microsoft Office, EPIC, and common Insurance carriers products/portals would be considered an asset.

Values and Competencies

  • Strong interpersonal skills/strong team player.
  • Excellent communication, presentation, and facilitation skills; must be friendly, clear, and strong speaker.
  • Excellent time management and multi-tasking skills.
  • Problem Solver.
  • Ability to interact professionally and effectively with trainees, team leads, management, and third-party vendors.
  • Strong attention to detail.

About Acera Insurance

Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across Alberta, British Columbia, Ontario, and the Yukon, and $1 billion in gross written premium, our team provides individuals, families, and businesses with unbiased insurance and risk management solutions that have a distinct Canadian perspective.

We are an equal opportunity employer and are committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.



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