Style Advisor

24 hours ago

Calgary, Alberta, Canada Harry Rosen Full time
About Harry Rosen

Harry Rosen is a renowned retailer of fine quality menswear with a rich history spanning over 70 years. We have been officially recognized as one of Canada's Best Managed Companies, and our commitment to excellence is reflected in our luxury menswear offerings.

Job Summary

We are seeking a highly skilled Client Advisor to join our Store team. As a Client Advisor, you will be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.

Key Responsibilities
  • Personal Sales and Holistic Selling in-store, building relationships with your customers and creating repeat clientele
  • Demonstrating an interest in fashion, menswear, and luxury
  • Educating clients on the features and benefits of our Club Harry Loyalty program
  • Participating in Merchandising activities and store maintenance
  • Utilizing the resources provided to conduct new business driving measures and following up with your existing clientele on all aspects of their current needs
  • Preparing for each appointment and client meeting by strategizing what merchandise to present and creating the opportunity for add-on sales
Requirements
  • A minimum of 2 years of retail sales experience preferably in a luxury environment
  • Fluency in Mandarin & Cantonese is preferred
  • Experience in various departments such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure
  • A passion for inspiring repeat business by creating exceptional customer service experiences both online and in-store
  • The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities
  • Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
  • The ability to work effectively as part of a team
Perks of the Job
  • Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn
  • Opportunities to additionally earn monthly and annual Team bonuses
  • Best in industry discounts and special purchase opportunities
  • A comprehensive flexible benefits package
  • Pension and Group RRSP Programs that grow with you
  • A modern, digitally advanced workplace
  • A coach committed to supporting the achievement of your personal career goals
  • A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
  • An employer that values internal growth and promotion and is committed to succession planning for your future

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