Style Advisor

4 days ago


Calgary, Alberta, Canada Harry Rosen Full time

About Harry Rosen

Harry Rosen is a renowned luxury menswear retailer with a rich history of over 70 years. We have been recognized as one of Canada's Best Managed Companies and are committed to delivering exceptional service to our discerning clientele.

Job Summary

We are seeking a highly skilled and motivated Client Advisor to join our Store team. As a Client Advisor, you will be responsible for building and developing a loyal clientele, providing personalized sales and service, and creating a superior customer experience.

Key Responsibilities

  • Personal Sales and Holistic Selling in-store, building relationships with customers and creating repeat business
  • Demonstrating a passion for fashion, menswear, and luxury
  • Educating clients on the features and benefits of our loyalty program
  • Participating in Merchandising activities and store maintenance
  • Utilizing resources to drive new business and follow up with existing clients on their needs
  • Preparing for appointments and client meetings by strategizing merchandise and creating opportunities for add-on sales

Requirements

  • A minimum of 2 years of retail sales experience, preferably in a luxury environment
  • Fluency in Mandarin and Cantonese is preferred
  • Experience in various departments, including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure
  • A passion for inspiring repeat business through exceptional customer service
  • The ability to work effectively as part of a team
  • Demonstrated interest in technology and its application in retail customer service

Perks of the Job

  • Competitive pay program with unlimited earning potential
  • Opportunities to earn monthly and annual team bonuses
  • Best-in-industry discounts and special purchase opportunities
  • A comprehensive flexible benefits package
  • Pension and Group RRSP Programs
  • A modern, digitally advanced workplace
  • A coach committed to supporting career goals
  • A culture that values diversity, equity, and inclusion
  • An employer committed to internal growth and promotion

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