Retail Operations Leader

3 weeks ago


Toronto, Ontario, Canada Canadian Tire Corporation Full time

Canadian Tire Corporation is seeking a dedicated and experienced individual to lead our retail operations as a Store Manager at Mark's/L'Équipeur. As a leader in the Canadian retail industry, we are committed to providing exceptional customer service and maintaining high operational standards.

In this role, you will be responsible for guiding and motivating a team of dedicated individuals to deliver exceptional customer experiences and achieve operational excellence. Your leadership will ensure that our store consistently meets or exceeds expectations in all areas, from visual merchandising and inventory management to customer service and sales performance.

Responsibilities:
  • Lead and coach a team of retail professionals to deliver exceptional customer service and uphold operational standards.
  • Ensure consistent implementation of our customer service model across all interactions, creating a positive and memorable shopping experience for every customer.
  • Foster a seamless omni-channel experience, integrating online and in-store channels to provide customers with a convenient and personalized shopping journey.
  • Drive customer acquisition and loyalty through effective engagement with our rewards programs and initiatives.
  • Maintain visual merchandising standards, ensuring the store is well-organized, inviting, and reflects our brand identity. Oversee store maintenance and pricing accuracy to ensure operational efficiency.
  • Manage weekly price changes, promotional set-ups, and inventory control processes to optimize product availability and sales performance.
  • Oversee annual inventories to maintain accurate stock records and minimize discrepancies.
  • Provide continuous feedback and coaching to team members, fostering a culture of growth and development.
  • Develop and execute a strategic recruiting and hiring plan to attract and retain top talent.
  • Act as a brand ambassador, embodying our values and inspiring the team to deliver exceptional results.
Requirements:
  • Proven ability to coach, mentor, and develop retail teams to achieve success.
  • Strong communication and organizational skills with a focus on detail and accuracy.
  • 3-5 years of experience in a retail management role, demonstrating a track record of success in driving sales, customer satisfaction, and operational excellence.
  • High energy, drive, and passion for delivering exceptional customer experiences.
  • Basic computer skills to manage inventory, sales data, and other operational tasks.


  • Toronto, Ontario, Canada Groupe TVA Full time

    Company Overview At Groupe TVA, we take pride in being at the forefront of delivering affordable wireless services to Canadians. We are constantly seeking motivated individuals who are ready to challenge the norm. Role Overview As the Retail Operations Leader, your primary responsibility will be to provide essential operational support to our Retail...


  • Toronto, Ontario, Canada Kit And Ace Full time

    Position Overview As the Retail Operations Leader, you will oversee all facets of the retail environment within your designated area, treating it with the utmost care and responsibility. This dynamic position requires you to cultivate exceptional brand interactions while nurturing a high-performing team of leaders. You play a crucial role in managing a...


  • Toronto, Ontario, Canada Hello Mobile Full time

    Retail Operations Leader Job OverviewWe are seeking a dedicated and experienced Retail Operations Leader to oversee our retail store's daily functions at Hello Mobile. This role is essential in ensuring a seamless shopping experience for our customers while managing a dynamic team.Key ResponsibilitiesTask Delegation: Assign responsibilities to sales...


  • Toronto, Ontario, Canada Groupe TVA Full time

    Company Overview At Groupe TVA, we take pride in being at the forefront of providing accessible wireless services to Canadians. We are continuously seeking motivated individuals who are eager to challenge the conventional. Role Overview As the Retail Operations Leader, your primary responsibility will be to offer operational assistance to the Retail...


  • Toronto, Ontario, Canada Freedom mobile Full time

    Job OverviewAs the Retail Operations Leader, you will deliver essential operational support to the Retail sales teams. Your primary responsibilities will include documenting and analyzing existing business processes, identifying areas for improvement, and proposing effective solutions to minimize errors, enhance efficiency, and ultimately boost sales...


  • Toronto, Ontario, Canada Groupe TVA Full time

    Company Overview At Groupe TVA, we take pride in being at the forefront of providing accessible wireless services to Canadians. We are constantly seeking motivated individuals who are eager to challenge the conventional. Role Overview As the Retail Operations Manager, your primary responsibility will be to deliver operational assistance to the Retail...


  • Toronto, Ontario, Canada Hello Mobile Full time

    Retail Operations Leader Job OverviewWe are seeking a dedicated individual to join our team at Hello Mobile as a Retail Operations Leader. This role is crucial in ensuring the smooth functioning of our retail environment.Key ResponsibilitiesTask Delegation: Distribute responsibilities among sales personnel to optimize performance.Returns Management: Oversee...


  • Toronto, Ontario, Canada IIQAF Full time

    IIQAF is on the lookout for a skilled and results-driven individual to take on the role of Retail Operations Leader at our establishment. In this capacity, you will be responsible for managing all facets of the store's operations, ensuring an exceptional customer journey while driving sales growth. The ideal candidate will bring extensive experience in...


  • Toronto, Ontario, Canada IIQAF Full time

    IIQAF is in search of a skilled and experienced individual to take on the position of Retail Operations Leader. In this pivotal role, you will be responsible for managing the comprehensive operations of our retail outlet, ensuring an exceptional shopping experience for our customers while driving sales growth. The successful candidate will bring extensive...


  • Toronto, Ontario, Canada Accoravillage Full time

    Retail Operations Leader - Accoravillage About Us: Accoravillage is a prominent player in the hospitality sector, committed to delivering exceptional guest experiences through innovative services and a dedicated team. We prioritize technology and customer satisfaction in our operations. Job Overview The Retail Operations Leader is accountable for...


  • Toronto, Ontario, Canada Apple Full time

    Apple Retail Operations - Interim LeaderAre you enthusiastic about guiding a team to enhance business performance and reach optimal results? Join Apple as an Interim Retail Operations Leader and become part of a diverse and forward-thinking team that transforms industries.As the head of a team responsible for Apple's retail operations nationwide, you...


  • Toronto, Ontario, Canada HITESH KHAIRA PHARMACY INC. Full time

    Retail Operations LeaderHITESH KHAIRA PHARMACY INC. is looking for a dedicated individual to fill the role of Retail Operations Leader. The successful candidate should have completed their Secondary school education and possess between 1 to 2 years of relevant experience in a supervisory capacity. This is a full-time, permanent position with a primary work...


  • Toronto, Ontario, Canada HITESH KHAIRA PHARMACY INC. Full time

    Retail Operations LeaderHITESH KHAIRA PHARMACY INC. is looking for a dedicated individual to take on the role of Retail Operations Leader. The successful candidate should have completed their Secondary school education and possess between 1 to 2 years of relevant experience in a supervisory capacity. This is a permanent role requiring a commitment of 40...


  • Toronto, Ontario, Canada Rowe Farms Full time

    About the RoleCompany OverviewRowe Farms is dedicated to providing local, antibiotic and hormone-free meats, adhering to the highest standards of animal welfare while promoting regenerative agricultural practices. Our retail locations not only offer a diverse selection of meats but also provide local delivery and feature unique products tailored to the...


  • Old Toronto, Ontario, Canada Ray-Ban Full time

    Requisition ID: 856542Store #: 00E648 Toronto Ray-BanPosition: Full-TimeGENERAL FUNCTIONThe Retail Operations Leader is responsible for steering the store towards excellence by cultivating a team that consistently provides the Luxury Retail Signature Experience, aiming to surpass expectations across all facets of business operations, including financial...


  • Old Toronto, Ontario, Canada Ray-Ban Full time

    Requisition ID: 856542Store #: 00E648 Toronto Ray-BanPosition: Full-TimeGENERAL FUNCTIONThe Retail Operations Leader is responsible for steering the store towards excellence by cultivating a team that consistently provides the Luxury Retail Signature Experience, aiming to surpass expectations across all facets of business operations, including financial...


  • Old Toronto, Ontario, Canada Ray-Ban Full time

    Requisition ID: 856542Store #: 00E648 Toronto Ray-BanPosition: Full-TimeGENERAL FUNCTIONThe Retail Operations Leader is responsible for steering the store towards success by cultivating a team that consistently delivers the Luxury Retail Signature Experience, aiming to surpass expectations across all facets of business operations, including financial...


  • Toronto, Ontario, Canada The LEGO Group Full time

    LEGO Brand Retail Store ManagerAre you enthusiastic about guiding a team to craft memorable customer experiences while embodying the LEGO brand?Become a vital part of the LEGO Brand Retail team as a Store Manager, where you will ensure that the LEGO Brand, Vision, and Values are reflected in every aspect of store operations and customer interactions. Your...


  • Toronto, Ontario, Canada EssilorLuxottica Full time

    Requisition ID:Store #:LensCraftersPosition:Full-TimeTotal Rewards:At LensCrafters, our commitment is to enhance the vision of our customers. Achieving this goal requires a diverse and skilled team.Joining our team provides you with invaluable insights into the optical sector and equips you with essential customer service and sales expertise for your career...


  • Toronto, Ontario, Canada Showcase Full time

    About UsAt Showcase, known as the "Home of the Hottest Trends," we create an exciting and interactive shopping experience that showcases the latest and most unique products. Our stores are designed to engage customers while providing a fulfilling environment for our associates. If you thrive in a dynamic workplace, this is the perfect opportunity for...