Retail Operations Leader

4 weeks ago


Toronto, Ontario, Canada Kit And Ace Full time
Position Overview

As the Retail Operations Leader, you will oversee all facets of the retail environment within your designated area, treating it with the utmost care and responsibility.

This dynamic position requires you to cultivate exceptional brand interactions while nurturing a high-performing team of leaders. You play a crucial role in managing a business that firmly establishes the brand within the market.

Key Responsibilities
  • Strategic Development: Formulate innovative approaches that align with the company's sales and profitability goals, focusing on enhancing guest experiences, sustainable growth, and operational excellence.
  • Team Leadership: Spend approximately 70% of your time on the retail floor, providing impactful coaching and guidance to your team, leading by example.
  • Policy Implementation: Direct employees in accordance with established policies and management protocols.
  • Financial Management: Oversee the shop's budget and labor expenses to ensure a profitable operation.
  • Cultural Development: Foster a workplace culture that harmonizes financial performance with a vibrant, creative atmosphere.
  • Team Development: Dedicate 30% of your time to mentoring and guiding your team in setting objectives and enhancing their skills to drive performance.
Qualifications
  • Minimum of 5 years of management experience in a comparable role.
  • Proven track record of inspiring and leading positive team environments.
  • Demonstrated expertise in budget management and key performance indicators.
  • Guest-focused with a passion for excelling in a fast-paced retail setting.

Join us in shaping a vibrant retail experience at Kit And Ace.



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