Full-Time Team Lead

4 weeks ago

Vancouver, British Columbia, Canada adidas Full time
Purpose

As a Full-Time Team Lead at adidas, you will play a key leadership role in supporting the sales, profitability, and operational goals of our store. You will guide our hourly associates in their day-to-day procedures to drive store objectives and provide exceptional customer service.

Key Accountabilities
  • Lead daily store operations and activities of hourly associates to achieve excellent customer service and maximize sales.
  • Provide positive reinforcement to hourly associates to promote a high level of momentum and achieve optimal results and growth.
  • Conduct training presentations on product knowledge, store activities, job duties, and established policies and procedures.
  • Assist with staffing and labor cost control standards and maintain same.
  • Attain proficiency with the point of sale system and ensure integrity through attention to policy and procedure.
  • Complete regular sales transactions and assist with product flow from stockroom to sales floor.
  • Monitor and maintain sales floor fill-in process and communicate product levels and assortments with management.
  • Perform sales, customer service, merchandising, and related store upkeep duties to maintain needed staff coverage and lead by example.
  • Direct the performance of store upkeep duties and resolve customer complaints in a timely manner.
  • Use selling techniques to enhance salesmanship and reach store and position sales goals.
Knowledge, Skills, and Abilities
  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to apply common sense understanding to carry out instructions and deal with problems involving several concrete variables.
  • Ability to use MS Word, Excel, Outlook, and a point of sale system.
  • Ability to exercise good judgment and decision-making skills.
  • Ability to work a varied schedule, including weekends, evenings, and statutory holidays, and work overtime hours during peak sales periods.
Qualifications
  • Must have or be pursuing a high school diploma or general education degree (GED).
  • Three to six months' retail experience is preferred.

adidas is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates and will accommodate applicants' needs, upon request, throughout all stages of the recruitment and selection process.

The anticipated low and high end of the base pay range for this position is $18.00-$23.00. Actual salary will be based on various factors, such as a candidate's experience, qualifications, skills, and competencies, and proficiency for the role.

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