Optical Department Manager

4 weeks ago

Whitehorse, Yukon, Canada Loblaw Companies Limited Full time

Make a meaningful impact in communities across Canada, where authenticity, trust, and connection are paramount as we collectively shape the future of retail in the country. As one of Canada's largest employers, we are dedicated to positively influencing the lives of all Canadians, offering our colleagues a multitude of opportunities and experiences to help them Live Life Well.

At Loblaw Companies Limited, our success is driven by collaboration and commitment, setting high standards for ourselves and those around us. Whether you are beginning your career, re-entering the workforce, or seeking a new opportunity, this is the place for you.

Importance of this Role:

In this position, you will become an authority in all aspects of Optical services. We seek an individual who is passionate about creating a tailored experience for our customers that meets their distinct needs. You will collaborate with a remarkable team dedicated to building a brand that prioritizes quality and affordability. Our ideal candidate is someone enthusiastic about helping Canadians Live Life Well by embodying our Core Values: Care, Ownership, Respect, and Excellence.

The Optical industry is evolving, and Loblaw is committed to growing alongside it. Each of our 181 Optical clinics, conveniently situated within our grocery stores, plays a vital role in serving our customers. By providing the convenience of a one-stop-shop, we deliver exceptional service, outstanding product quality, and industry-leading value, supported by the renowned PC Optimum program. Our mission is to offer affordable, high-quality eyewear to more Canadians.

Your Responsibilities:
  • Deliver exceptional customer service in a vibrant and dynamic environment
  • Manage employee scheduling and labor
  • Maintain robust working relationships with Head Office
  • Achieve and surpass Optical sales objectives
  • Provide optical training to team members
  • Conduct measurements, fit, adjust, repair, and dispense eyeglasses, contact lenses, and specialty eyewear, as per provincial regulations
  • Order and receive inventory
  • Build and lead diverse teams that cultivate an inclusive and welcoming workplace
Qualifications:
  • Provincially licensed in the relevant jurisdiction with a minimum of 1 year of Optical experience
  • Management experience is a plus
  • Proficient in MS Office Suite
  • Highly organized, diligent, with strong time management skills
  • Effective and enthusiastic communication to meet and exceed customer expectations
  • A passion for fashion, eyewear, and the retail sector

Our commitment to Sustainability and Social Impact is integral to our business approach, focusing on areas where we can make the most significant difference. Our sustainability and social impact strategy is built on three pillars: Environment, Sourcing, and Community. We continually seek ways to demonstrate leadership in these critical areas. Our CORE Values – Care, Ownership, Respect, and Excellence – guide our decision-making and are embodied in our Blue Culture. We offer our colleagues progressive career paths, comprehensive training, flexibility, and competitive benefits, which are just a few reasons why we are recognized as one of Canada's Top Employers, Best Diversity Employers, Greenest Employers, and Top Employers for Young People.

If you are uncertain whether your experience aligns with every requirement listed, we encourage you to apply regardless. We value diverse perspectives and experiences that can enhance our team.

We have a longstanding commitment to diversity, equity, and inclusion, recognizing that it enriches our workplace and shopping experience. We strive to create accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (visible or invisible, temporary or permanent) can be made at any stage of the application and employment process. We encourage candidates to communicate their accommodation needs to ensure equitable opportunities.

Note:

Candidates aged 18 years or older will be required to undergo a criminal background check. Details will be provided during the application process.

Seniority Level:

Mid-Senior level

Employment Type:

Full-time

Job Function:

Engineering and Information Technology

Industries:

Retail

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