Department Head
3 days ago
**About Us**
Save-On-Foods is a leading grocery retail company in Western Canada, with over 175 stores and nearly 22,000 team members. We are committed to our core values of service, people, innovation, fun, and integrity, which have earned us recognition as one of BC's Top Employers and B.C.'s Most Loved Brand.
**Job Summary**
We are seeking a highly motivated and experienced Department Head to join our team in Whitehorse, YT. As a Department Head, you will be responsible for leading a team, acting as a coach, mentor, and resource to team members, and fostering a positive environment that is focused on customer-first service.
**Key Responsibilities**
- Lead a team of team members, providing guidance, support, and development opportunities to ensure excellent customer service and store operations.
- Foster a positive and inclusive work environment that promotes teamwork, open communication, and a customer-centric culture.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team member engagement.
- Manage store inventory, including ordering, receiving, and stocking merchandise, to ensure accurate and efficient stock levels.
- Collaborate with other department heads and store management to achieve business objectives and improve store performance.
- Communicate effectively with team members, customers, and other stakeholders to ensure seamless store operations and excellent customer service.
**Requirements**
- 2-3 years of experience in a retail or grocery store environment, with a proven track record of leadership and customer service skills.
- Strong knowledge of store operations, including inventory management, customer service, and team member development.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
- Food Safe Certification is a requirement.
**What We Offer**
- A competitive starting wage of $28.00/hr.
- Team member offers and discounts.
- Education Reimbursement.
- Scholarship Opportunities.
- Opportunities to learn and grow.
- Wellness & Team Member assistance program.
- A dynamic, fast-paced working environment.
- An organization that supports local growers, product, community groups, and the environment.
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