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Technical Support Specialist

2 months ago

Toronto, Ontario, Canada Global Wireless Solutions Inc. Full time
Job Summary

We are seeking a highly skilled Technical Support Agent to join our team at Global Wireless Solutions Inc. As a Technical Support Agent, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical assistance and troubleshooting to clients via phone, email, or in-person
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of our products and services to provide accurate information to clients
  • Work in a fast-paced environment with tight deadlines and multiple priorities
  • Utilize strong communication and interpersonal skills to build strong relationships with clients and colleagues
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and prioritize tasks effectively
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Language

English

Work Hours

40 hours per week