Customer Experience Specialist

2 weeks ago

Penticton, British Columbia, Canada Virgin Plus Full time

About Virgin Plus

At Virgin Plus, we're not just looking for employees, we're looking for team members who share our passion for delivering exceptional customer experiences. As a Representative Sales Associate, you'll be the face of our brand, working closely with our members to understand their needs and provide personalized solutions.

Key Responsibilities

  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales targets and drive revenue growth.
  • Stay up-to-date on product and service offerings, ensuring that members receive accurate and informed advice.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to a positive and inclusive work environment, supporting colleagues and promoting a culture of excellence.

What We Offer

  • A competitive hourly rate, with opportunities for commissions and bonuses.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Proficiency in a second language is an asset, but not required.

Why Join Us?

At Virgin Plus, we're committed to creating a workplace that's inclusive, equitable, and accessible. We believe that diversity and inclusion are essential to our success, and we're dedicated to providing a work environment that's welcoming and supportive of all employees. If you're passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment, we encourage you to apply for this exciting opportunity.

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