Current jobs related to Drive Customer Experience as a Department Lead - Penticton, British Columbia - Hudson's Bay
-
Cosmetics Department Manager
2 months ago
Penticton, British Columbia, Canada London Drugs Full timeAbout the RoleThe Assistant Department Manager, Cosmetics, is a developmental position that provides a unique opportunity to learn and grow within our company. As a key member of our retail team, you will be responsible for assisting the Department Manager in maintaining high standards of merchandising, customer service, and operational excellence within the...
-
Cosmetics Department Manager
2 months ago
Penticton, British Columbia, Canada London Drugs Full timeAbout the RoleThe Assistant Department Manager, Cosmetics, is a developmental position that provides a unique opportunity to learn and grow within our company. As a key member of our retail team, you will be responsible for assisting the Department Manager in maintaining high standards of merchandising, customer service, and operational excellence within the...
-
Culinary Department Supervisor
3 weeks ago
Penticton, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000beBee Professionals in Penticton is seeking a skilled Food Service Supervisor to oversee the daily operations of our food service department. As a key member of our team, you will be responsible for managing staff, maintaining quality standards, and ensuring exceptional customer service.Key Responsibilities:Supervise and coordinate the activities of food...
-
Customer Experience Associate
3 weeks ago
Penticton, British Columbia, Canada Scotiabank Full timeRequisition ID: 209390At Scotiabank, we're committed to creating a winning team that's driven by results and values inclusivity and high performance.Location: Canada, British Columbia, PentictonAs a leading bank in the Americas, we help our customers, their families, and communities achieve success through a range of advice, products, and services.We value...
-
Merchandiser and Store Experience Lead
1 week ago
Penticton, British Columbia, Canada Rona Full timeAbout the RoleWe're looking for a highly skilled Merchandiser and Store Experience Lead to join our Rona team.Key Responsibilities:Oversee in-store merchandising activities, projects, and services to ensure a clean, safe, accessible, and appealing customer experience.Collaborate with deployment teams, field operations, and store managers to achieve business...
-
Cosmetics Department Manager
2 months ago
Penticton, British Columbia, Canada London Drugs Full timeAbout the RoleThe Assistant Department Manager, Cosmetics, is a developmental position that provides a unique opportunity to learn and grow within our company. As a key member of our retail team, you will be responsible for assisting the Department Manager in maintaining high standards of merchandising, customer service, and operational excellence within the...
-
Cosmetics Department Manager
2 months ago
Penticton, British Columbia, Canada London Drugs Full timeAbout the RoleThe Assistant Department Manager, Cosmetics, is a developmental position that provides a unique opportunity to learn and grow within our company. As a key member of our retail team, you will be responsible for assisting the Department Manager in maintaining high standards of merchandising, customer service, and operational excellence within the...
-
Customer Experience Liaison
3 weeks ago
Penticton, British Columbia, Canada Scotiabank Full timeAbout ScotiabankScotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services.Key ResponsibilitiesSupport clients in achieving their goals and objectivesCollaborate with cross-functional teams to...
-
Customer Experience Associate
3 weeks ago
Penticton, British Columbia, Canada Scotiabank Full timeRequisition ID: 209390At Scotiabank, we're committed to creating a winning team that's driven by results and values inclusivity and high performance.Location: Canada, British Columbia, PentictonAs a leading bank in the Americas, we help our customers, their families, and communities achieve success through a range of advice, products, and services.We value...
-
Service Team Lead
7 days ago
Penticton, British Columbia, Canada LOCAL Public Eatery Full timeLocal Public Eatery Service Team LeadJob SummaryWe're seeking a highly motivated and experienced Service Team Lead to join our dynamic team at Local Public Eatery. As a Service Team Lead, you will play a key role in driving business growth, developing future leaders, and delivering an exceptional customer experience.About the RoleThis is an exciting...
-
Customer Experience Specialist
2 months ago
Penticton, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Penticton, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...
-
Customer Experience Specialist
2 months ago
Penticton, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Penticton, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...
-
Customer Experience Specialist
2 months ago
Penticton, British Columbia, Canada Nature's Fare Markets Full timeAbout UsNature's Fare Markets is a growing, BC-based company committed to being a better company for our customers, our employees, and the planet.Job SummaryWe are seeking a passionate and service-minded individual to join our dynamic Penticton Bistro team as a Bistro Team Member. As a key member of our team, you will be responsible for providing exceptional...
-
Customer Experience Specialist
2 months ago
Penticton, British Columbia, Canada Nature's Fare Markets Full timeAbout UsNature's Fare Markets is a growing, BC-based company committed to being a better company for our customers, our employees, and the planet.Job SummaryWe are seeking a passionate and service-minded individual to join our dynamic Penticton Bistro team as a Bistro Team Member. As a key member of our team, you will be responsible for providing exceptional...
-
Dining Experience Leader
3 weeks ago
Penticton, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000beBee Professionals is seeking a Dining Experience Leader to oversee the daily operations of our restaurant, ensuring a welcoming atmosphere and exceptional service for our guests.Key Responsibilities:Lead a team of restaurant staff to deliver high-quality service and maintain a clean and safe environment.Develop and implement training programs to enhance...
-
Customer Experience Associate
2 weeks ago
Penticton, British Columbia, Canada Scotiabank Full timeAbout ScotiabankAt Scotiabank, we're committed to helping our customers achieve success through a range of advice, products and services. Our purpose is to "for every future", and we're looking for talented individuals to join our team.Key ResponsibilitiesProvide exceptional customer service and support to our clientsWork collaboratively with...
-
Culinary Department Supervisor
2 months ago
Penticton, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000Job SummaryWe are seeking a highly skilled Food Service Supervisor to oversee the daily operations of our food service department. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and leading a team of food service staff.Key ResponsibilitiesSupervise and coordinate the...
-
Culinary Department Supervisor
2 months ago
Penticton, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000Job SummaryWe are seeking a highly skilled Food Service Supervisor to oversee the daily operations of our food service department. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and leading a team of food service staff.Key ResponsibilitiesSupervise and coordinate the...
-
Penticton, British Columbia, Canada Cobs Bread Bakery Full timeAt ${company}, we are seeking a highly motivated and skilled ${title} to drive business growth. In this role, you will lead ${team} initiatives and spearhead ${project} development. The ideal candidate will have a strong background in ${skill} and excellent communication skills.About the RoleLead ${team} initiatives to drive business growth.Spearhead...
-
Customer Service Director
2 months ago
Penticton, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a highly motivated and experienced Store Manager to lead our team in Penticton, Canada. As a key member of our team, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily store operations and manage a team of staff members.Develop...
Drive Customer Experience as a Department Lead
2 months ago
About the Role:
The Associate Lead will play a vital part in the overall customer experience strategy by supporting the selling and service operations within Hudson's Bay. As an Associate Lead, you will manage the department and store performance through direct development of associates with consistent coaching and mentoring for optimal sales results.
Key Responsibilities:
- Build and maintain long-term relationships with customers, providing an exceptional shopping experience by greeting customers, offering assistance, directing customers to merchandise, sharing product suggestions, and providing additional product information.
- Lead a merchandise department within the store by demonstrating advanced product knowledge and customer service.
- Provide coaching and training to associates on the team and throughout the store as needed.
- Execute activities related to store initiatives to offer customers additional products and services related to merchandise category mix.
- Support in proper zoning and scheduling of associates within the department and make adjustments as required based on changing priorities.
- Empower associates to provide solutions for customer inquiries, escalating when necessary.
- Execute on all corporate policies and procedures, including Occupational Health and Safety and Loss Prevention.
- Proactively solicit feedback from customers to determine solutions and inspire others to serve customers in creative ways.
Requirements:
- Previous leadership experience in managing selling teams within a multi-channel customer contact center.
- Demonstrated experience in motivating and developing a high-performing team.
- Excellent verbal and written communication skills, effective presentation skills.
- Strong prioritization and time management skills.
- Ability to be flexible and adapt to a constantly changing environment.
- A self-motivated leader who takes initiative to support customer and associate experience.
- Showcase development and ongoing interest in pursuing a management/leadership position with the organization.
