Box Office Representative

4 weeks ago


NiagaraontheLake, Ontario, Canada Shaw Festival Theatre Full time
Job Title: Box Office Representative

Job Summary:

The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a Box Office Representative, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting with sales and marketing initiatives.

Key Responsibilities:

  • Provide professional and friendly customer service to patrons via phone, in-person, and mail.
  • Process ticket orders and respond to customer inquiries in a timely and efficient manner.
  • Assist with sales and marketing initiatives, including add-on and incentive programs.
  • Participate in daily operations of the Box Office and perform additional duties as assigned.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Reliability and ability to work independently.
  • Knowledge of sales and marketing principles.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your cover letter and resume to [insert contact information]. We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.



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