Customer Service Representative

4 weeks ago


Fredericton, New Brunswick, Canada Purolator Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Upsell and cross-sell our products and services to customers, promoting our brand and increasing sales.
  • Work collaboratively with our team to achieve sales targets and provide a positive customer experience.
  • Handle customer complaints and issues, resolving them in a fair and timely manner.
  • Stay up-to-date on product knowledge and promotions, providing accurate information to customers.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Ability to lift 70lbs and stand for extended periods.
  • Availability to work a variety of shifts, including mornings and afternoons.
What We Offer
  • A competitive hourly rate of $20.26.
  • A comprehensive training program to ensure your success in the role.
  • A positive and supportive work environment.
  • Ongoing opportunities for professional development and growth.

Location: 727 Wilsey Road, Fredericton, NB E3B 7K3

Shift: Monday-Friday 7:45am-11:45am (20 hours/week)

Posting Number: 65689

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory.



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