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Administrative Assistant

2 months ago

Hamilton, Ontario, Canada Dr. Christopher Sims Dentistry Professional Corp Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Dr. Christopher Sims Dentistry Professional Corp. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors, directing them to the appropriate area or contact person.
    • Manages incoming and outgoing correspondence, including mail and packages.
    • Processes patient information and maintains accurate records.
  • Scheduling and Coordination
    • Schedules appointments and procedures for patients.
    • Coordinates with dental staff to ensure smooth patient flow.
  • Customer Service
    • Provides exceptional customer service to patients and visitors.
    • Responds to patient inquiries and resolves issues in a timely and professional manner.
  • Administrative Support
    • Assists with data entry, filing, and other administrative tasks.
    • Maintains accurate and up-to-date records and reports.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a medical or administrative role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Strong organizational and time management skills.
    • Proficiency in MS Excel, MS Outlook, and MS Word.
Work Environment

This is a permanent, full-time position working 35 hours per week in a private sector, urban area health care institution, facility or clinic.

Language

This position requires English language proficiency.