Training and Development Specialist

2 months ago

Winnipeg, Manitoba, Canada The North West Company Full time
About the Role

We are seeking an experienced and motivated individual to join our team as a Training and Development Specialist. In this role, you will play a critical part in enhancing our people development programs across The North West Company.

Key Responsibilities
  • Learner Experience
    • Design and deliver training events for diverse audiences organization-wide, utilizing various methods including in-person, virtual, eLearning, and on-the-job coaching.
    • Support the learner/trainee experience, including communications, attendance tracking, progress monitoring, assessments, and overall success.
    • Submit necessary information within learning management systems to support learner experience, program delivery, follow-up, attendance, and evaluation.
    • Collaborate with subject matter experts to support training delivery and facilitation as needed.
    • Conduct learner/trainee follow-up meetings to support, assess, and evaluate knowledge and abilities.
  • Program Delivery and Evaluation
    • Collaborate with learning partners to identify and implement learning key performance indicators (KPIs).
    • Create and present training program evaluations and summaries to identify opportunities for ongoing improvement.
    • Maintain training and learning materials to ensure information and processes are up-to-date and accurate.
    • Provide insight and recommendations to improve learner experience across all training programs.
    • Support the design and development of training programs with the full People Development team.
    • Stay up-to-date on current and future learning trends in approach and technology to enhance the learning experience.
    • Provide input to and some administration of People Development expenses and overall budget.
Requirements
  • Certificate in Adult Education or similar is an asset.
  • CPHR Designation or Human Resource Management is an asset.
  • Minimum 3 years of related experience delivering training programs.
  • Experience in facilitation and presentation to diverse audiences.
  • Experience delivering training using a range of methods (in-person, virtual, blended, etc).
  • Experience within large, multi-location organizations is preferred.
  • Experience working with diverse cultures.
  • Sensitivity to local cultures within a national and international context.
  • Demonstrated ability to work in a fast-paced and energetic environment.
  • Experience in a retail or service environment is strongly preferred.
  • Excellent communication and presentation skills.
  • Excellent interpersonal skills with the ability to adapt methods and communicate effectively with all levels of staff.
  • Flexible, with the ability to quickly adapt to change.
  • Ability to travel is required.
  • Proficient in the use of MS Office.
  • French is considered an asset.
About The North West Company

We create a collaborative and constructive culture by:

  • Being Enterprising
  • Committing to our Customer
  • Working with Passion
  • Leading and Developing Others
  • Demonstrating Respect and Inclusivity
  • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates.

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