Training and Development Specialist
2 months ago
Are you passionate about enhancing a culture of continuous learning and making a difference in an organization that is a leading multi-national retailer to underserved rural communities?
About the Role:We are seeking an experienced and motivated individual to join our team as a Training Specialist. In this role, you will play a critical role in enhancing our people development programs across The North West Company.
Key Responsibilities:- Facilitate training events for unique audiences organization-wide, including Manager-In-Training (MIT) and Department-Manager-In-Training (DMIT) programs.
- Deliver training using a variety of methods, including in-person, virtual, eLearning, on-the-job coaching, and game-based learning.
- Support the learner/trainee experience, including communications, attendance tracking, progress assessments, and overall success.
- Submit necessary information within learning management systems to support learner experience, program delivery, follow-up, attendance, and evaluation.
- Collaborate and engage with other subject matter experts to support training delivery and facilitation as needed.
- Conduct learner/trainee follow-up meetings to support, assess, and evaluate knowledge and abilities.
- Collaborate with other learning partners to identify and implement learning key performance indicators (KPIs).
- Create and present training program evaluations and summaries to identify opportunities for ongoing improvement.
- Maintain training and learning materials to ensure information and processes are up-to-date and accurate.
- Provide insight and recommendations to improve learner experience across all training programs.
- Support and collaborate with the full People Development team on the design and development of training programs.
- Stay up-to-date on current and future learning trends in both approach and technology required to enhance the learning experience.
- Provide input to and some administration of People Development expenses and overall budget.
- Certificate in Adult Education (or similar) an asset.
- CPHR Designation / Human Resource Management (or similar) an asset.
- Minimum 3 years of related experience delivering training programs.
- Experience in facilitation and presentation to broad audiences.
- Experience delivering training using a broad range of methods (in-person, virtual, blended, etc).
- Experience within large, multi-location organizations preferred.
- Experience working with diverse cultures.
- Sensitive to local cultures within a national and international context.
- Demonstrated ability to work in a fast-paced and energetic environment.
- Experience in a retail or service environment strongly preferred.
- Excellent communication and presentation skills.
- Excellent interpersonal skills with the ability to adapt methods and communicate effectively with all levels of staff.
- Flexible, with the ability to quickly adapt to change.
- Ability to travel is required.
- Proficient in use of MS Office.
- French is considered as an asset.
Training Centre, Winnipeg, MB
Reports to:Manager, People Development (Learning Experience)
The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.
A competitive salary is being offered along with opportunities to learn, develop, and advance throughout the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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