Patient Care Facilitator

3 weeks ago

Belleville, Ontario, Canada Ontario Health atHome Full time

Are you a dedicated professional in the health sector, such as a registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist, looking for a fulfilling role that prioritizes patient care while supporting your professional journey? Your search ends here.

As a Care Coordinator, your primary responsibility will be to evaluate and identify patient care requirements and eligibility, facilitate access to community resources, and collaborate with patients, their families, and other healthcare professionals.

Whether your work environment is an office, community setting, or healthcare facility, you will be instrumental in delivering integrated, accessible, and patient-focused care, backed by a collaborative team of over 9,000 regulated health professionals.

As a key member of our organization, your goal will be to assist patients in achieving better health outcomes at home, while you enjoy our commitment to your professional development, personal well-being, and work-life balance.

Key Responsibilities:

  • Collaborate with patients and their families to assess care needs, determine service eligibility, and create tailored care and service plans.
  • Connect patients with appropriate service providers.
  • Oversee and evaluate the implementation of care plans.
  • Build supportive relationships with patients and their families.
  • Balance patient preferences and needs with available resources, ensuring respect for their values.

Essential Qualifications:

  • Active membership with the relevant regulatory body.
    • College of Nurses of Ontario
    • College of Physiotherapists of Ontario
    • College of Occupational Therapists of Ontario
    • Ontario College of Social Workers and Social Service Workers
    • College of Dietitians of Ontario
    • College of Audiologists and Speech Language Pathologists of Ontario
  • Degree in Nursing, Physiotherapy, Occupational Therapy, Speech Language Pathology, or Social Work.
  • Minimum of 2 years of recent experience in community health or a related area.
  • Familiarity with the healthcare delivery system and community resources.
  • Strong interpersonal, communication, assessment, problem-solving, and decision-making abilities.
  • Effective time management, prioritization, and organizational skills, with the capacity to work independently and collaboratively in a dynamic multidisciplinary environment.
  • Proven ability to accurately complete necessary documentation and reports.
  • A valid driver's license and access to a reliable vehicle.
  • Proficient in a Windows operating environment.
  • Compliance with our mandatory COVID-19 vaccination policy is required.

Preferred Qualifications:

  • Experience working with diverse patient populations, including multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, and pediatrics.
  • Background in case management or relevant community experience.
  • Ability to communicate in French or another second language.

What We Offer:
We understand that wellness is supported by work-life balance. In a culture that values continuous learning, growth, and innovation, we provide:

  • Competitive compensation packages and benefits.
  • Valuable opportunities for professional development.
  • Membership in a prestigious defined benefit pension plan.

About Us:
We are Ontario Health atHome, dedicated to serving every individual in Ontario. We collaborate with patients, caregivers, family physicians, hospitals, long-term care facilities, service providers, and Ontario Health Teams to deliver responsive, accessible, and integrated patient-centered care.

Why Choose Us?
If you are passionate about enhancing care and service delivery and seek an exceptional opportunity to lead, learn, partner, and connect, this is the right place for you.

Commitment to Equity, Inclusion, Diversity, and Anti-Racism:
Ontario Health atHome is devoted to fostering a culture of equity, inclusion, diversity, and anti-racism. We strive to attract, engage, and develop a workforce that mirrors the diverse communities we serve. We welcome applications from all qualified individuals and provide accommodations for persons with disabilities during the recruitment process upon request.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.

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