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Patient Care Coordinator

2 months ago


Belleville, Ontario, Canada Ontario Health atHome Full time

Are you a dedicated professional in the health sector, such as a registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist, looking for a fulfilling role that emphasizes compassionate care? Your search ends here.

As a Care Coordinator, your primary responsibility will be to evaluate and identify patient care requirements and eligibility, facilitate access to community resources, and collaborate with patients, families, and other healthcare professionals.

Whether you operate from an office, engage in community outreach, or work within a healthcare institution, you will be instrumental in delivering integrated, accessible, and patient-focused care, supported by our extensive team of over 9,000 regulated health professionals.

As a crucial member of our organization, your goal will be to assist patients in achieving better health outcomes at home, while enjoying our resources for professional development, personal well-being, and work-life harmony.

Key Responsibilities:

  • Collaborate with patients and their families to assess care requirements, determine service eligibility, and create tailored care and service plans.
  • Connect patients with appropriate service providers.
  • Oversee and evaluate the implementation of care plans.
  • Build supportive relationships with patients and their families.
  • Balance patient preferences and needs with available resources, ensuring respect for their values and choices.

Essential Qualifications:

  • Active membership with the relevant regulatory body.
    • College of Nurses of Ontario
    • College of Physiotherapists of Ontario
    • College of Occupational Therapists of Ontario
    • Ontario College of Social Workers and Social Service Workers
    • College of Dietitians of Ontario
    • College of Audiologists and Speech Language Pathologists of Ontario
  • Degree in Nursing, Physiotherapy, Occupational Therapy, Speech Language Pathology, or Social Work.
  • A minimum of 2 years of recent experience in community health or a related field.
  • Understanding of the healthcare delivery system and community resources.
  • Strong interpersonal, communication, assessment, problem-solving, and decision-making abilities.
  • Effective time management, prioritization, and organizational skills, with the capacity to work independently and collaboratively in a dynamic multidisciplinary setting.
  • Proven ability to accurately complete necessary documentation, reports, and forms.
  • A valid driver's license and access to a reliable vehicle.
  • Proficient in a Windows operating environment.
  • Compliance with our mandatory COVID-19 vaccination policy, requiring proof of vaccination status prior to employment.

Preferred Qualifications:

  • Experience with diverse patient populations, including multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, and pediatrics.
  • Experience in case management or relevant community work.
  • Ability to communicate in French or another second language.

What We Offer:
We understand that wellness is supported by work-life balance. In a culture that values continuous learning, growth, and innovation, we provide:

  • Competitive compensation packages and benefits.
  • Valuable opportunities for professional development.
  • Membership in a premier defined benefit pension plan.

About Us:
We are Ontario Health atHome, dedicated to serving every individual in Ontario. We collaborate with patients and caregivers, family physicians, hospitals, long-term care facilities, service providers, and Ontario Health Teams to deliver responsive, accessible, integrated, and patient-centered care.

Why Choose Us?
If you are passionate about enhancing care and service delivery and are looking for an exceptional opportunity to lead, learn, partner, connect, care, and be cared for, this is the right place for you.

Commitment to Equity, Inclusion, Diversity, and Anti-Racism
Ontario Health atHome is devoted to fostering a culture of equity, inclusion, diversity, and anti-racism. We are committed to attracting, engaging, and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified individuals. Accommodations for persons with disabilities during the recruitment process are available upon request.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.