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Administrative Assistant

2 months ago

Pickering, Ontario, Canada dentalcorp Full time

About Us:

Dentalcorp is a leading provider of dental services, dedicated to delivering exceptional patient care and experiences. Our mission is to educate, empower, and inspire our community toward achieving optimal oral health.

We offer a wide range of comprehensive services for the whole family, including general dentistry, Invisalign, orthodontics, implant dentistry, cosmetic treatments, children's care, and more.

Our team of dental professionals is passionate about providing quality dental care and exceptional patient service. We are committed to continuous learning and innovative technology.

Job Summary:

We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team. The successful candidate will be responsible for optimizing the appointment schedule, managing patient calls and inquiries, and maintaining accurate patient records.

Key Responsibilities:

  • Greet and assist patients as they arrive, ensuring a lasting positive impression.
  • Effectively manage recall system and accurately maintain patient database.
  • Manage patient calls and inquiries about appointments, confirmations, amendments, and cancellations.
  • Process referral letters and other patient correspondence upon receipt from provider.
  • File insurance claims and process patient payments.

Requirements:

  • 2+ years of prior administrative experience in a dental office required.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively in a team environment; strong customer service orientation.
  • Strong organizational and time-management abilities.
  • Proficient in using dental software.

What We Offer:

  • Competitive compensation package.
  • Total rewards program offering discounts on various services and activities.
  • Employee and Family Assistance Program (EFAP) for confidential counseling and advisory services.
  • Career development opportunities for growth and evolution as a dental professional.
  • Access to modernized technology for optimal patient care.