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Director of Revenue Growth

2 months ago


Old Toronto, Ontario, Canada Gorgias Full time
About the Role

The Director of Revenue Growth will lead our Revenue Operations team to drive strategic initiatives, foster cross-functional collaboration, and enhance organizational efficiency.

Reporting directly to the Chief Revenue Officer, you will play a pivotal role in navigating our transition to an AI-powered customer experience platform.

Your focus will be on leading change management, driving data-driven decision-making, and fostering a culture of excellence and collaboration across the organization.

Key Responsibilities
  • Develop and execute a comprehensive revenue operations strategy aligned with company goals, focusing on optimizing the customer journey and achieving revenue targets.
  • Establish and track key performance metrics and benchmarks to measure the effectiveness of GTM teams and identify areas for continuous improvement.
  • Create and execute a quarterly RevOps roadmap, addressing quantitative and qualitative challenges while communicating progress and outcomes to stakeholders.
  • Lead and mentor the RevOps team, including analysts and managers, fostering a culture of collaboration, innovation, and professional development.
  • Collaborate with cross-functional teams, including sales, marketing, partnerships, customer success, and finance, to ensure alignment and efficiency in achieving go-to-market objectives.
Requirements
  • Extensive experience in Revenue Operations, Sales Operations, or related roles within a B2B environment, with 3+ years in a leadership capacity.
  • Experience in a B2B SaaS company and E-Commerce is strongly preferred.
  • Proven track record of success in optimizing revenue operations, driving revenue growth, and fostering a data-driven culture.
  • Strong proficiency in GTM systems such as HubSpot, Gong, Vitally, Salesforce, etc., with experience in implementing and optimizing these tools.
  • Excellent analytical skills with the ability to leverage data insights to inform decision-making and drive continuous improvement.
  • Demonstrated experience in leading cross-functional projects and initiatives, showcasing your ability to facilitate collaboration and achieve shared objectives.
  • Exceptional communication skills, both written and verbal, with the ability to articulate complex concepts and strategies clearly to a diverse range of stakeholders.