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Payroll Support Specialist

2 months ago

Aurora, Canada Magna International Full time
About Us

Magna International is a leading mobility technology company that develops innovative solutions for the automotive industry. We are seeking a skilled Payroll Support Specialist to join our team in Canada or the US.

This role involves providing technical support and guidance to users of the Dayforce payroll system. As the primary point of contact for payroll-related system issues, you will execute configuration changes and troubleshoot problems as necessary. You will also collaborate with cross-functional teams to implement system enhancements and updates.

Your Responsibilities

  • Provide level 3 technical support for Dayforce payroll system issues, troubleshooting and resolving problems in a timely manner.
  • Collaborate with internal stakeholders to understand system requirements and implement enhancements.
  • Conduct system testing for new features, updates, and fixes to ensure functionality and reliability.
  • Maintain accurate documentation of system processes and issue resolutions.
  • Train end-users on system functionalities and best practices.

Requirements

  • University degree in a relevant field.
  • Minimum 2 years of experience in providing technical support for HR/payroll systems, preferably Ceridian Dayforce.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve system issues effectively.
  • Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical users.

Preferred Qualifications

  • Knowledge of Workday HCM and its integration with Dayforce.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

About Magna

Magna International is a global mobility technology company that is committed to innovation and excellence. We offer a dynamic and engaging work environment, with opportunities for professional growth and development. If you are a skilled and motivated individual who is passionate about payroll and technical support, we encourage you to apply for this exciting opportunity.