Automotive Sales Representative
6 days ago
Job Summary:
AutoCanada, a leading automotive group in Canada, is seeking an experienced Automotive Sales Representative to join our team at Tower Chrysler. As a key member of our sales team, you will be responsible for guiding customers through the vehicle purchase process, providing exceptional customer service, and meeting sales objectives.
Key Responsibilities:
- Greet and assist customers, presenting a professional environment that supports automotive sales and ensures customer satisfaction.
- Answer questions about new and used cars, vehicle performance, applications processes, and financing, acting as a subject matter expert.
- Employ strong communication and interpersonal skills to build rapport with customers and finalize payment terms.
- Maintain an up-to-date customer database to drive current and future automotive sales.
- Present used and new cars through test drives, demonstrations, and dealership walk-throughs.
- Utilize negotiation skills to carry out the sales process, following dealership standards and policies.
- Follow up with previously sold clients to earn repeat and referral business, maintaining the highest customer satisfaction standards.
- Stay current on required dealer group and manufacturer training.
Requirements:
- Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle.
- Possession of authorized documentation required to gain employment, including a current, valid CA-issued Driver's License and acceptable Driver's Abstract.
- Must submit to and pass a pre-employment background and MVR screen prior to employment.
- Open availability to work days, evenings, weekends, and some holidays, with a focus on ensuring customer satisfaction.
- High school diploma or equivalent required, bachelor's degree preferred.
- 3+ years of experience in a customer-facing role, with experience in retail, sales, marketing, and customer service preferred.
- Ability to meet the physical demands of the position, including standing, sitting, walking, bending, crouching, reaching, lifting, etc.
- Excellent verbal and written communication skills, with the ability to construct professional and inviting messages.
- Competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives.
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