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Automotive Sales Advisor

3 months ago

Calgary, Alberta, Canada Capital Chevrolet Buick GMC Inc Full time

Company:

Capital Chevrolet Buick GMC Inc

The Automotive Sales Advisor plays a crucial role in engaging with clients to assist them throughout their vehicle acquisition journey. This interaction occurs via phone, online inquiries, or in-person visits to our dealership. The objective is to foster long-term relationships with every customer, ensuring they return for future purchases. The primary duty is to deliver outstanding service by showcasing comprehensive product knowledge and a solid grasp of all automotive services offered at the dealership.

Key Responsibilities:

  • Employing a consultative sales approach to align the ideal vehicle with customer preferences
  • Creating an exceptional vehicle delivery experience for clients
  • Conducting follow-ups with customers to guarantee satisfaction
  • Generating leads through referrals and innovative strategies
  • Establishing and meeting sales targets
  • Acquiring in-depth product knowledge to assist customers effectively
  • Facilitating transitions to the Service Department to enhance the ownership experience
  • Delivering an outstanding customer experience to foster loyalty

Qualifications:

  • Previous experience in sales
  • Demonstrated ability to provide an exceptional customer experience
  • Capability to set and achieve sales objectives
  • Strong organizational and follow-up skills
  • Experience and enthusiasm for working with technology
  • Valid driver's license with a safe driving record

At Capital Automotive Group, our vision is to be the most esteemed automotive group in North America. In alignment with our mission, we aim to enhance customers' lives through premier automotive solutions, services, and personnel. By embodying our core values of respect, transparency, care, excellence, and innovation, we distinguish ourselves and cultivate a growth-oriented organization.

Founded in 1974, Capital Automotive Group has experienced significant expansion and continues to grow. Our team comprises service technicians, product specialists, and support staff across various locations.