Conflict Resolution Specialist

2 months ago

Toronto, Ontario, Canada ASP Incorporated Full time

Job Summary:

A.S.P. Incorporated is seeking a highly skilled Conflict Resolution Guard to provide advanced-level security services at the Billy Bishop Toronto City Airport. As a key member of our team, you will be responsible for maintaining a safe and secure environment for passengers, employees, and airport facilities.

Key Responsibilities:

  • Patrol the Passenger Terminal Building, PortsToronto facilities, and airport perimeter to detect and prevent security breaches.
  • Respond to calls for assistance and provide support to emergency response personnel.
  • Carry and use Explosive Trace Detection (ETD) equipment as required.
  • Complete reports and logs on incidents, security infractions, and other irregularities.
  • Escort unauthorized persons out of the Restricted Area or off the premises.
  • Provide assistance to the public, including general information and directions.
  • Crowd control and maintenance of public order within the Airport.
  • Verification of airport restricted area passes using a mobile card reader.
  • Assist Traffic Control personnel during peak times.
  • Conduct AVOP and RAIC enforcement.
  • Carry and operate portable radios to communicate with team members and the Airport Operations Communication Center.

Requirements:

  • Minimum of five (5) years of experience in the North American security industry, with a related security function.
  • Minimum of two (2) years of experience in Aviation security, an asset.
  • Graduate from a recognized community college in law enforcement, security administration, or a related field.
  • Physical training and attributes, with hands-on experience in making or assisting arrests.
  • Eligible to work in Canada.
  • Strong communication and observation skills, including report writing.
  • Ability to work in a high-stress environment.
  • Ability to make quick and informed decisions.
  • Licensed by the Province of Ontario as a registered Security Guard and must maintain the license for the duration of employment.
  • A valid G driver's license with a clear driver's abstract.
  • Ability to obtain an Airside Vehicle Operators Permit (AVOP-D) and maintain it as a mandatory requirement.
  • Ability to obtain a Restricted Access Identification Card (RAIC) and maintain it as a mandatory requirement.
  • Standard First Aid, Use of Force training, CPR, and AED certifications.
  • Comprehensive knowledge of common security policies and various related Acts, Codes, and legislation.

About A.S.P. Incorporated:

  • We care about our team and their personal and professional success.
  • We offer competitive salaries.
  • We are a leading provider of security and customer service solutions in Canada.
  • We have a strong presence in the aviation security industry.

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