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Junior Developer

2 months ago

Mississauga, Ontario, Canada Panasonic Full time
Job Title: Salesforce Administrator/Junior Developer

At Panasonic Canada, we are seeking a highly skilled Salesforce Administrator/Junior Developer to join our team. As a key member of our technology team, you will be responsible for ensuring the smooth operation of our Salesforce system, including configuration, customization, and maintenance.

Key Responsibilities:
  • Configure and customize Salesforce to meet business requirements
  • Develop and implement solutions to improve system efficiency and optimization
  • Implement configuration and code changes, approval processes, and custom object implementation
  • Act as a functional lead for customization, data management, requirements analysis, and business process review
  • Develop and deliver user onboarding training modules for new users
  • Assist with the rollout of training and develop training materials
  • Solicit training feedback, evaluate effectiveness, and make required improvements
  • Develop and communicate user best practices and incorporate them into training initiatives
  • Maintain system integrity and ensure accurate and timely export and backup
  • Maintain communities and partner portals
  • Run deduplication, adoption, data quality tools, and utilization reports
  • Review errors and debug logs
  • Report findings and develop solutions
  • Provide authorized user access based on formal documentation and approvals
  • Deactivate and reassign roles and profiles
  • Provide user support, including report writing guidance
  • Fix data records, troubleshoot workflows, approval cycles, delegation, and escalation paths
  • Monitor usage, audits, and provide required reports
  • Develop, configure, and implement appropriate testing for upgrades and patches
  • Coordinate the release of program and application upgrades and patches to users
  • Read release notes, coordinate, arrange, organize, and communicate changes and schedules
  • Ensure thorough testing is completed prior to approved release
  • Contact the vendor if issues arise
  • Provide support for 3rd party integrations as required
Requirements:
  • Community College – 2-year certificate or Diploma in Marketing
  • Salesforce Administrator certification, Platform Developer Certification, Platform App Builder Certification required
  • 3-4 years' related work experience
  • Requires experience with Microsoft Office and Salesforce Service Cloud and Sales Cloud
  • Salesforce CPQ and Marketing Cloud would be considered an asset