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Administrative Assistant

2 months ago

West Vancouver, British Columbia, Canada Robert J Scott MD CCFP Medical Corporation Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Robert J Scott MD CCFP Medical Corporation. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Front Desk Reception: Greet patients and visitors, direct them to the appropriate contact or service area, and handle incoming calls and messages.
  • Administrative Support: Assist with scheduling appointments, processing patient information, and maintaining accurate records.
  • Customer Service: Provide excellent customer service to patients, families, and healthcare providers, responding to their inquiries and concerns in a timely and professional manner.
  • Financial Transactions: Process payments, send invoices, and manage patient accounts.
  • Communication: Relay information to patients, families, and healthcare providers, and provide directory assistance as needed.
  • Health Benefits: Assist with the administration of health benefits, including dental, disability, and vision care plans.
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a medical office setting
Work Environment

This is a permanent, full-time position working 30 to 40 hours per week. The work language is English.