Technical Support Analyst

3 weeks ago

Mississauga, Ontario, Canada I Time Inc. Full time
Job Title: Technical Support Analyst

We are seeking a highly skilled Technical Support Analyst to join our team at I Time Inc. The successful candidate will be responsible for providing technical support to our users, troubleshooting issues, and ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:
  • Provide technical support to users via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Collaborate with other teams to identify and implement solutions to technical problems
  • Document and maintain technical knowledge and procedures
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].

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