Senior Manager of Business Operations

17 hours ago


Markham, Ontario, Canada Sienna Senior Living Full time
About Sienna Senior Living

We are a purpose-driven organization that empowers our team members to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

Job Summary

We are seeking a Senior Manager of Business Operations to join our Retirement Senior Leadership team. This role will oversee strategic planning, project management, and operational excellence initiatives, coordinating business planning activities, tracking performance metrics, and advancing key strategic initiatives to ensure alignment with organizational goals.

Key Responsibilities
  • Strategic Planning and Execution: Develop and execute the annual business plan, master calendar, and performance tracking documents for Retirement Leadership.
  • Project Management: Serve as Project Manager for strategic initiatives within the division, adhering to PMBok methodologies and organizational standards.
  • Operations and Communication: Oversee division-wide engagement activities and communication initiatives to foster a collaborative work environment.
  • Executive Support and Reporting: Act as a trusted advisor to the EVP, providing support in preparing senior executive and Board communications regarding key achievements, risks, and strategic initiatives.
Requirements
  • Bachelor's degree in business administration or a related field.
  • Experience in organizing and directing cross-functional teams and departments.
  • Proven track record in planning and leading strategic initiatives.
  • Excellent written and verbal communication skills, with the ability to communicate effectively at all organizational levels.
  • Strong project management skills, ideally certified (e.g., PMP) with experience in project lifecycle management and interdepartmental communications.
What We Offer

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. We provide a supportive and inclusive environment that values diversity and promotes a culture of respect and empathy.



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