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Senior Manager of Business Operations

2 months ago


Markham, Ontario, Canada Sienna Senior Living Full time
About Sienna Senior Living

We are a purpose-driven organization that empowers our team members to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

Job Summary

The Senior Manager of Business Operations & Initiatives plays a pivotal role in the Retirement Senior Leadership team, overseeing strategic planning, project management, and operational excellence initiatives.

Key Responsibilities
  • Develop and execute the annual business plan, master calendar, and performance tracking documents for Retirement Leadership.
  • Assess regulatory and/or legislated developments in the markets in which we operate and evaluate impacts, recommending strategies and developing comprehensive project plans if required.
  • Serve as Project Manager for strategic initiatives within the division, adhering to PMBok methodologies and organizational standards.
  • Lead project teams, monitor progress, identify risks, and develop mitigation plans to ensure successful project delivery.
  • Oversee division-wide engagement activities and communication initiatives to foster a collaborative work environment.
  • Create and implement productivity tools and accelerators to enhance operational efficiency and effectiveness.
  • Act as a trusted advisor to the EVP, providing support in preparing senior executive and Board communications regarding key achievements, risks, and strategic initiatives.
Requirements
  • Bachelor's degree in business administration or a related field.
  • Experience in organizing and directing cross-functional teams and departments.
  • Proven track record in planning and leading strategic initiatives.
  • Excellent written and verbal communication skills, with the ability to communicate effectively at all organizational levels.
  • Strong project management skills, ideally certified (e.g., PMP) with experience in project lifecycle management and interdepartmental communications.
What We Offer

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.