Donut Shop Team Lead

1 week ago

London, Ontario, Canada Boxcar Donuts Inc. Full time
About the Role

We are seeking a highly skilled and experienced Bakery Operations Manager to join our team at Boxcar Donuts Inc. As a key member of our operations team, you will be responsible for overseeing the production of our high-quality baked goods, ensuring that our products meet the highest standards of taste, texture, and presentation.

Key Responsibilities
  • Production Management: Supervise and coordinate the production of baked goods, including dough preparation, baking, and decorating.
  • Team Leadership: Train and develop a team of skilled bakers and decorators, providing guidance and support to ensure they meet production targets and maintain high-quality standards.
  • Inventory Management: Oversee the ordering and inventory of ingredients, supplies, and equipment to ensure efficient production and minimize waste.
  • Quality Control: Conduct regular quality checks to ensure that our products meet our high standards, and implement corrective actions as needed.
  • Scheduling: Create and manage production schedules to ensure efficient use of resources and meet customer demand.
  • Customer Service: Provide excellent customer service by ensuring that our products are consistently of high quality and that customer requests are met in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a bakery or food production environment
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, attention to detail, and physical stamina to lift heavy loads and stand for extended periods.
Work Conditions and Physical Capabilities
  • Attention to detail: Maintain high standards of quality and presentation in all aspects of production.
  • Fast-paced environment: Work in a dynamic and fast-paced environment with tight deadlines and high customer expectations.
  • Hand-eye coordination: Perform tasks that require manual dexterity and hand-eye coordination, such as decorating and packaging.
  • Handling heavy loads: Lift and move heavy loads, including ingredients, equipment, and baked goods.
  • Physically demanding: Work in a physically demanding environment that requires standing for extended periods and performing repetitive tasks.
Personal Suitability
  • Client focus: Provide excellent customer service and ensure that customer requests are met in a timely and professional manner.
  • Reliability: Demonstrate reliability and a strong work ethic, with a commitment to meeting production targets and maintaining high-quality standards.
  • Team player: Work collaboratively with the production team to achieve common goals and maintain a positive and productive work environment.

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