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Electronic Medical Records Specialist

2 months ago


Newmarket, Ontario, Canada Medicentres Canada Inc. Full time

Position Title: Electronic Medical Records Specialist
Job Type: Full-Time, Permanent
Department: IT
Reports to: EMR Services Supervisor

JOB PURPOSE:
The Electronic Medical Records Specialist serves as a key resource for all facets of Electronic Medical Records (EMRs) and related systems. This position involves system design and personalization, user training and deployment, data reporting, system upkeep, and quality control. PRINCIPAL RESPONSIBILITIES:
1. EMR and Project Oversight:
  • Collect, organize, and assess pertinent information, including existing clinical workflows and system specifications.
  • Engage with internal stakeholders and conduct interviews to comprehend current practices and their adaptation into new workflows or systems.
  • Liaise with external software vendors to guarantee a smooth user experience.
  • Assist in project management throughout various phases, including research, testing, and the rollout of new workflows or systems.
  • Facilitate new site onboarding, data migration, and user acceptance testing.
  • Oversee the data migration process, including communication and scheduling.
2. Training and Development:
  • Develop training strategies for individuals and teams, delivered through virtual and in-person formats.
  • Conduct training sessions for the implementation of new features and enhancements to the EMR systems.
3. Administrative and Reporting Functions:
  • Create, manage, schedule, and disseminate complex reports for various teams.
  • Establish and oversee a quality assurance program for new workflows and systems.
  • Design and manage custom templates for utilization within the EMR and associated systems.
  • Execute test scenarios on forthcoming software updates and document any defects.
REQUIRED SKILLS AND EXPERIENCE:
  • Demonstrated experience with EMR systems in a healthcare environment.
  • Comprehensive understanding of clinical workflows and healthcare operations.
  • Proficiency in EMR software design and customization.
  • Experience in project management.
  • Exceptional training and communication abilities.
  • Capability to analyze and interpret complex data.
  • Detail-oriented with strong problem-solving capabilities.
  • Familiarity with regulatory standards in healthcare information management.
  • Competence in report generation and data analysis.
  • System maintenance and troubleshooting skills.
  • Quality assurance and audit capabilities.
  • Strong interpersonal and communication skills.
WORK ENVIRONMENT:
The role requires the ability to function in a fast-paced, high-pressure technical environment that demands meticulous attention to detail. The incumbent may be required to work unconventional hours, including weekends and holidays. Professionalism, patience, and self-control are essential when addressing escalated situations. Occasional travel to various locations may be necessary for training and support purposes.