Content Claims Specialist

1 month ago


Sudbury, Ontario, Canada Crawford & Company Full time
Job Title: Content Claims Specialist

Crawford & Company is seeking a highly skilled Content Claims Specialist to join our team. As a Content Claims Specialist, you will play a critical role in the claims handling process, working closely with adjusters, policyholders, and other industry vendors to ensure accurate and timely processing of content claims.

Key Responsibilities:
  • Conduct onsite visits to meet with adjusters and policyholders to conduct inventories of total loss contents.
  • Ensure consistent and quality turnaround of all claims in accordance with company productivity and performance standards.
  • Work with support teams to organize and direct resources required for completing inventories and LKQ valuations of total loss contents.
  • Adhere to company commitment to timely and informative updates on the content claims process.
  • Complete and submit detailed work logs daily for all claim tasks completed.
  • Maintain claim-related notes in the company's platform, exclaim, related to various tasks involved in handling the claim.
  • Ensure timely and accurate completion and pricing of all outstanding items, adhering to Like, Kind, and Quality (LKQ) standards.
Requirements:
  • Secondary School diploma.
  • Ability to work independently with minimal supervision.
  • Some prior background or experience in the property claims industry is an asset.
  • Ability to provide an adequate workspace, free of noise.
  • Employee must provide their own high-speed internet service.
  • Company equipment, including a laptop, will be provided.
  • Own vehicle and valid driver's license.
  • Occasional overnight travel may be required.
Additional Information:

Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

Crawford & Company is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford's own policies.



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