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Salesforce Specialist

3 months ago

Calgary, Alberta, Canada Magnum Cementing Services Full time

Magnum Cementing Services is seeking a Salesforce Specialist to become a vital part of our team, reporting directly to the Director of Corporate Services. The Salesforce Specialist will oversee Salesforce initiatives from inception to completion, ensuring efficient resource management, budget planning, and effective communication with stakeholders.

Primary Responsibilities:

  • Collect and analyze requirements from users to create comprehensive project documentation
  • Administer Salesforce roles, profiles, and operational workflows
  • Design and sustain analytical reports and dashboards
  • Conduct use case and data modeling assessments
  • Enhance and configure Salesforce for seamless integration
  • Deliver continuous support and training to users

Qualifications:

  • Post-secondary diploma or Bachelor's degree in a relevant discipline
  • Salesforce certification is advantageous
  • A minimum of 2 years' experience in Salesforce administration
  • Expertise in SQL databases
  • Exceptional client management and customer service abilities

Preferred Attributes:

  • Ability to adapt to shifting priorities with ease
  • Self-motivated and capable of working independently
  • Strong organizational skills with the capacity to manage multiple tasks