Contract Operations Specialist

2 weeks ago

Calgary, Alberta, Canada Q2 Full time

About the Role

The Q2 Contract Specialist plays a vital part in the contract operations team within the legal department. This position provides support and training for the direct, channel, and relationship management sales teams.

Key Responsibilities

  • Interact with coworkers, regional sales managers, account managers, and executives, as well as clients and prospective clients.
  • Enter, maintain, and ensure the integrity of contract data within Salesforce and other tracking databases.
  • Create, maintain, and update contract templates and checklists to account for new pricing, products, and services offerings.
  • Draft sales orders, amendments, SOWs, and review sales order forms for accuracy.
  • Ensure contracts and proposals are thoroughly reviewed for pricing approvals and accounting issues prior to preparing a final copy for signature.
  • Conduct proposal preparation.
  • Reply timely to interdepartmental and intradepartmental requests.
  • Train new hires on Contract Operations process and assist with Sales on-boarding.
  • Create and document contract processes and procedures and communicate changes to the appropriate team members.

Requirements

  • Typically requires a Bachelor's degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
  • Must demonstrate ability to easily adapt to change and quickly learn and retain new processes and other contract related information.
  • Proficiency in MS Office Suite and Salesforce needed.

About Q2

Q2 is proud of delivering its mobile banking platform and technology solutions, globally, to more than 22 million end users across its 1,300 financial institutions and fintech clients. At Q2, its mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

Why Work at Q2

  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs – "You Earned it"

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