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Business Development Manager

2 months ago

Moncton, New Brunswick, Canada Next Level Group Full time

Job Title: Branch Manager

About the Role:

We are seeking a highly skilled and dedicated Branch Manager to oversee our Moncton, NB location. As a Branch Manager, you will be responsible for leading and managing the location's human, physical, and financial resources to achieve business objectives and satisfy clients, owners, and employees.

Key Responsibilities:

  • Strategic Leadership: Align with our company's strategic plans while monitoring financial performance and making data-driven decisions to drive business growth.
  • Customer Relationships: Foster positive relationships with existing and potential clients, resolving elevated customer issues and ensuring exceptional customer satisfaction.
  • Communication: Facilitate effective communication among all departments, ensuring seamless collaboration and alignment with company goals.
  • Culture and Development: Continuously improve the store culture and maintain consistency across all departments, promoting a positive and inclusive work environment.
  • Change Management: Implement changes within departments as needed, ensuring a smooth transition and minimal disruption to business operations.
  • Marketing and Events: Plan and execute successful marketing activities and events, driving brand awareness and customer engagement.
  • Facilities and Security: Ensure facility and property maintenance, security, and professional appearance, maintaining a safe and welcoming environment for customers and employees.
  • Sales and Representation: Represent the company in selling machinery to key customers as needed, leveraging your sales and negotiation skills to drive revenue growth.
  • Employee Management: Hire, develop, coach, evaluate, and manage employees, ensuring a high-performing team that aligns with company goals and values.
  • Customer Follow-up: Ensure proper follow-up with customers before and after sales, ensuring exceptional customer satisfaction and loyalty.

Requirements:

  • Education: Bachelor's degree or equivalent experience.
  • Experience: 2-3 years of experience in Ag, Heavy Equipment, or Truck dealer operations, business systems, and sales support tools preferred.
  • Management Experience: Previous management experience or demonstrated willingness and ability to learn management techniques.
  • Leadership Skills: Ability to develop and motivate others through coaching, knowledge-sharing, and modeling.
  • Financial Acumen: Good understanding of financial principles relative to Sales Department operations.
  • Analytical Skills: Analytical ability to understand root cause issues.
  • Goal Setting: Ability to set performance goals and deadlines.
  • Communication Skills: Excellent verbal and written communication skills.
  • Professionalism: Professional, accurate, articulate, objective, and authoritative.
  • Teamwork: Ability to work independently and as part of a team.
  • Driver's License: Valid driver's license.