Food Service Team Lead
7 days ago
Z&M Food Ltd is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service department.
Key Responsibilities- Establish and Implement Operational Procedures
Develop and implement effective methods to meet work schedules, ensuring that our food service operations run efficiently and effectively.
Supervise and Coordinate StaffSupervise and coordinate the activities of our food preparation and service staff, providing guidance and support as needed to ensure that our high standards are met.
Train and Develop StaffTrain and develop our staff in job duties, sanitation, and safety procedures, ensuring that they have the skills and knowledge needed to perform their roles effectively.
Inventory ManagementEstimate and manage inventory levels of ingredients and supplies, ensuring that we have the necessary stock to meet customer demand.
Quality ControlEnsure that our food and service meet the highest quality control standards, maintaining a clean and safe environment for our customers and staff.
Customer ServiceAddress customer complaints and concerns in a professional and courteous manner, ensuring that our customers receive the highest level of service.
Record KeepingMaintain accurate records of stock, repairs, sales, and wastage, providing valuable insights into our operations and helping us to make informed business decisions.
Assembly and DeliverySupervise and check the assembly of trays and delivery of food trolleys, ensuring that our food is presented in a visually appealing and appetizing way.
Requirements- Education
Secondary (high) school graduation certificate
Experience1 year to less than 2 years of experience in a food service supervisory role
LanguageFluent in English
Work Hours40 hours per week
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