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Food Service Team Lead

2 months ago

Sudbury, Ontario, Canada Mary Brown's Chicken & Taters Full time
Job Summary

Mary Brown's Chicken & Taters is seeking a highly skilled Food Service Supervisor to lead our kitchen team. As a key member of our operations team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities
  • Team Leadership: Supervise and train a team of 3-4 food service staff to ensure they are equipped to provide excellent customer service and maintain a clean and safe working environment.
  • Operations Management: Establish and maintain efficient work schedules, manage inventory, and ensure that all food and service meet quality control standards.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that all customers receive a positive experience.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions and optimize operations.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service establishment or restaurant
  • Work Environment: Fast-paced environment with a combination of sitting, standing, and walking
  • Personal Suitability: Client focus, flexibility, and team player