Business Systems and Process Optimization Specialist

4 days ago

Montreal, Quebec, Canada 360 Inc. Full time
About the Role

We are seeking a highly skilled Business Systems and Process Optimization Specialist to join our team at 360 Inc. As a key member of our organization, you will play a crucial role in enhancing our business processes, tools, and databases.

Key Responsibilities
  • Analyze and model business processes to identify areas for improvement and implement data-driven solutions.
  • Develop and maintain reports based on business data analysis and insights from our databases.
  • Present practical solutions aligned with internal client needs and ensure seamless execution.
  • Lead continuous improvement initiatives by gaining a deep understanding of business processes and identifying opportunities for growth.
  • Translate business, operational, and functional requirements to development teams for effective execution.
  • Manage the configuration, customization, and overall administration of our business systems.
  • Install, manage, and maintain integrations between our systems and third-party applications.
  • Ensure the optimal performance and functionality of our business systems and products.
  • Oversee data migration for integration projects, ensuring accuracy and consistency.
  • Keep our business systems documentation (processes and procedures) up to date to maintain business continuity.
  • Stay informed about new business system features and industry best practices.
  • Provide guidance and support to users, fostering a culture of improvement and innovation.
  • Document analyses and outline potential solution paths for future reference.
Requirements
  • Bachelor's degree in management, computer science, or a related field.
  • Minimum of 3 years of experience in database management or business intelligence.
  • Proficiency in BI solutions such as Tableau, Power BI, or equivalent tools.
  • Eagerness to pursue business system certifications (Admin, Sales Cloud Consultant, or other relevant certifications).
  • Excellent written and verbal communication skills with the ability to simplify complex technical concepts.
  • Proven project management skills, capable of handling multiple priorities simultaneously.
  • Strong teamwork abilities, collaborating effectively with diverse stakeholders.
  • Exceptional problem-solving and analytical skills.
  • Bilingualism required (French and English).
  • Knowledge of the automotive business domain.
  • Familiarity with data modeling concepts and techniques.
  • Understanding of information systems and business architecture concepts.
  • Experience working with business systems.
Work Environment
  • Located in a modern and open work environment.
  • Hybrid work and flexible hours.
  • 100% reimbursed transportation card.
  • Summer hours.
  • Computer equipment provided for home and office use.
Welfare
  • Full group insurance from day 1.
  • Unlimited virtual medical clinic for you and your family.
  • Discounts at various partners.
Entertainment & Other
  • Social events: happy hour, team dinners, Halloween, Christmas party, children's Christmas...
  • Coffee, tea, snacks (cereal bar) and drinks available.
  • Opportunity to work from abroad for 4 weeks per year.

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