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Restaurant Operations Manager

2 months ago

East St Paul, Canada DQ Grill & Chill Restaurant # 27470 Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at DQ Grill & Chill Restaurant #27470. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our kitchen and ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of kitchen staff, including cooks, servers, and hosts/hostesses.
    • Establish and maintain a positive and productive work environment.
    • Develop and implement strategies to improve kitchen efficiency and productivity.
  • Food Quality and Safety
    • Ensure that all food is prepared and presented to the highest standards of quality and safety.
    • Conduct regular quality control checks to ensure that food meets our standards.
    • Implement and maintain a food safety program that meets all regulatory requirements.
  • Inventory and Supply Chain Management
    • Manage inventory levels and ensure that all supplies are ordered and received in a timely manner.
    • Develop and implement strategies to reduce waste and improve inventory turnover.
  • Customer Service
    • Ensure that all customers receive excellent service and that their needs are met.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Strong problem-solving and analytical skills.
    • Ability to work effectively in a team environment.
Work Conditions and Physical Capabilities
  • Fast-paced environment.
  • Work under pressure.
Personal Suitability
  • Client focus.
Support for Indigenous People
  • Participates in a government or community program or initiative that supports Indigenous people.
  • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers.
Work Term
  • Permanent.
Work Language
  • English.
Hours
  • 35 hours per week.