Restaurant Operations Manager

3 weeks ago


St Catharines, Ontario, Canada WIND RESTAURANT Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at WIND RESTAURANT. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Leadership: Supervise a team of 3-4 staff members, providing guidance, coaching, and feedback to ensure they meet their performance goals.
  • Operations: Manage the restaurant's inventory, including ordering and receiving supplies, and maintaining accurate records.
  • Customer Service: Ensure that all customers receive exceptional service, addressing any complaints or concerns in a timely and professional manner.
  • Marketing: Participate in marketing plans and implementation, including social media and promotions.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms.

Requirements:

  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and a strong work ethic.


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