Employee Experience Manager

3 weeks ago


Toronto, Ontario, Canada KPMG-Canada Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as an Employee Experience Manager. This is an exciting opportunity to work with a dynamic team and contribute to the development of innovative programs and initiatives that enhance the employee experience.

Key Responsibilities
  • Act as the Subject Matter Expert (SME) for the Qualtrics Employee Experience Listening Survey Tools, providing technical and operational guidance to the HR community.
  • Collaborate with the Senior Manager, Performance and Engagement, to develop and implement employee listening strategies and initiatives, leveraging Qualtrics functionality.
  • Design and deliver training programs for HR consultants and business partners on survey analysis and talent process design.
  • Liaise with HR Technology and HR Automation to troubleshoot data issues and automate employee experience processes.
  • Share feedback and insights from a Canadian firm perspective with the KPMG Global listening table.
Requirements
  • 5-7 years of experience in HR/Talent related functions, with a minimum of 3-4 years in a matrixed organizational structure.
  • Strong understanding of survey methodologies, quantitative research, survey design, and data management.
  • Experience with data visualization platforms such as PowerBI.
  • Superb communication skills, with the ability to articulate technical concepts to a non-technical audience.
  • Track record of building strong, lasting relationships with cross-functional teams.
  • Proficiency in English at a business level is required.
About KPMG-Canada

KPMG-Canada is a proud equal opportunities employer, committed to creating a respectful, inclusive, and barrier-free workplace that allows all of our people to reach their full potential. We welcome all qualified candidates to apply and hope you will choose KPMG-Canada as your employer of choice.



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