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Technical Account Manager
2 months ago
We are seeking a highly motivated and dynamic Technical Account Manager to join our team at SearchLabs. As a trusted business partner, we enable client success through the adoption of information technology.
About the RoleThe ideal candidate will work closely with executives within the managed client's organization to provide solutions by thoroughly understanding their business and technology needs. This person will collaborate with and advise the managed clients, performing functions similar to a conventional Chief Information Officer.
Key Responsibilities- Develop strong business relationships with clients
- Collaborate with internal teams to create and update technical standards
- Optimize business processes and facilitate technological improvements
- Plan IT budgets and identify business risks
- Make data-driven recommendations to client decision-makers
- University-level degree in computer science, information sciences, or related field
- Three to five years of experience in client-facing technology sales or consultative roles
- Three to six years' experience in system administration and/or tier 3 technical support
- Proven experience in sales, preferably technology sales
- Experience in IT budgeting and cost analysis
- Strong written and verbal communication skills in French and English
At SearchLabs, we appreciate the responsibility and opportunity to represent and inform you about the marketplace and career opportunities within. We provide a stimulating work environment, training, coaching, and mentoring opportunities.
