IT Support Specialist

5 days ago


Kamloops, British Columbia, Canada Compugen Inc Full time

Job Summary:

Compugen Inc is seeking an experienced IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person visits.
  • Troubleshoot and resolve hardware and software issues.
  • Install and configure new hardware and software.
  • Perform routine maintenance tasks to ensure optimal system performance.
  • Collaborate with other technical teams to resolve complex technical issues.

Requirements:

  • Previous experience in a technical support role.
  • Strong knowledge of computer hardware and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required.

Preferred Qualifications:

  • Post-secondary education in a related field.
  • CompTIA A+ certification.
  • Experience with SCCM, Azure O365, and other technical tools.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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