Luxury Hospitality Operations Director

2 months ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

Four Seasons Hotels and Resorts is seeking a highly motivated and experienced Luxury Hospitality Operations Director to lead our residential and vacation home operations. This role will play a crucial part in ensuring the seamless delivery of exceptional guest experiences within our prestigious portfolio.

As a key member of our leadership team, you will be responsible for overseeing all aspects of property management and operations, including but not limited to:

  • Developing and implementing operational strategies that align with Four Seasons' renowned standards of excellence.
  • Managing a diverse team of professionals across multiple locations, fostering a culture of collaboration and high performance.
  • Collaborating closely with cross-functional departments to ensure the smooth coordination of guest services, maintenance, and administrative functions.
  • Analyzing operational data to identify areas for improvement and implement cost-effective solutions.
  • Staying abreast of industry trends and best practices to continuously enhance our offerings and maintain a competitive edge.

The ideal candidate will possess:

  • A proven track record of success in managing luxury residential or vacation home properties.
  • Extensive knowledge of property management systems and technologies.
  • Exceptional communication, interpersonal, and problem-solving skills.
  • A strong commitment to delivering exceptional guest experiences.

This is an exciting opportunity to join a world-renowned hospitality brand and contribute to the success of our growing residential portfolio. If you are a passionate and results-oriented leader with a deep understanding of the luxury market, we encourage you to apply.

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