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Client Relationship Manager, Production Chemicals
3 months ago
About SECURE Energy
SECURE is a prominent Waste Management and Energy Infrastructure organization based in Calgary, Alberta. Our comprehensive infrastructure network spans across western Canada and North Dakota, featuring Waste Management Facilities, Industrial Landfills, Pipeline Operations, Metals & Mining, and Specialty Chemicals. Our Energy Infrastructure encompasses Blending & Facility Supply as well as Trading & Storage.
Safety is our top priority every day. As our values emphasize, working the SECURE way begins with prioritizing safety. It is the foundation of our culture; without safety, nothing else is significant.
Your Role at SECURE Energy
In the capacity of Account Manager, you will play a crucial role in fostering and enhancing the growth of our business by pinpointing and assessing opportunities for customer-centric solutions that are economically viable. This position will be instrumental in identifying key business prospects for the Production Chemical division of Secure Energy Services.
This role is focused on supporting the areas surrounding Stettler, Hanna, and Consort in Alberta.
The Team
The Production Chemical team consists of dedicated professionals who excel in personalized sales interactions. The group is skilled in problem-solving and is deeply committed to customer satisfaction. Each member embodies a strong work ethic and a proactive approach, ensuring exceptional service delivery and client support.
Work Environment
This is a full-time position, serving the surrounding regions of Stettler, Hanna, and Consort in Alberta.
Responsibilities
The key responsibilities of this role include, but are not limited to:
- Formulating strategies to maximize account profitability while creating, executing, and managing an account plan aligned with the business objectives.
- Overseeing inventory levels, ordering, and delivering products to sites as necessary.
- Identifying potential business opportunities.
- Regularly evaluating customer service levels to ensure clients receive the highest quality of service.
- Engaging with customers and prospective clients to execute sales personally, developing and nurturing strong client relationships through consistent follow-up.
- Implementing programs to identify potential customers and effectively making cold sales calls.
- Proactively assessing current and future customer needs.
- Continuously acquiring new knowledge and developing innovative strategies.
- Providing weekly updates to sales, operations, and technical departments regarding customer activities, plans, and future business prospects.
- Utilizing basic laboratory equipment to test and qualify products for field applications.
- Engaging in community relations.
Skills, Experience, & Qualifications
The ideal candidate will possess:
- A High School diploma or General Education Diploma; additional post-secondary education is an advantage.
- Experience in oilfield operations is beneficial.
- Previous experience in Chemical Sales is advantageous.
- A valid driver's license and the ability to travel to various sites as required.
- Compliance with all Occupational Health and Safety standards.
- Excellent verbal and written communication skills, along with the ability to prepare technical reports.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
- Self-motivation and the capability to work independently as well as collaboratively within a team.
- Strong analytical problem-solving and negotiation skills.
- Confidence, high motivation, and a professional demeanor with sound business acumen.
- Knowledge of production processes utilized in Canada is a plus.
- Attention to detail and demonstrated interpersonal, time management, and organizational skills.
- Effective communication and customer service abilities.
Benefits
At SECURE, we prioritize opportunities for growth and improvement for our employees, customers, partners, and the communities we serve. We are a dynamic team, driven by customer needs, and we are committed to making a meaningful impact. We aim to attract, retain, and motivate employees by offering a competitive compensation package that acknowledges contributions and performance.
In addition to rewarding career opportunities, we provide:
- Competitive industry wages and compensation programs, including:
- Employer-paid benefits: health, dental, and more.
- Health care spending account.
- Employee wellness initiatives.
- Employee savings plans.
- Opportunities for career advancement.
- A competitive employee referral program.
- Industry-leading safety standards.
- Community investment initiatives.
We believe that our team's strength lies in our diversity.
Every SECURE employee has the right to feel safe and valued. We take pride in fostering a respectful workplace where all employees have equal access to opportunities and support.
We are a trusted partner, extending our commitment to respectful engagement with our diverse stakeholders in the communities we operate.
We assess applicants without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, or physical disability. Our operations extend across Canada and the United States, and we actively seek a wide range of applicants for both field operations and office roles.
