Customer Service Representative

2 months ago

Campbell River, British Columbia, Canada London Drugs Full time
Service Specialist Job Description

Key Responsibilities:

  • Provide exceptional customer service and support to customers in the General Sales area.
  • Assist customers with their queries and resolve any issues in a timely and professional manner.
  • Supervise the front end of the store, including monitoring cashier coverage, maintaining front end supplies, and replenishing change float.
  • Answer calls for customer assistance at the checkouts and provide support as needed.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong customer service skills and a positive attitude.
  • Ability to train others and monitor their work habits.
  • Ability to cope with stress and pressure in a professional manner.

Benefits:

  • Comprehensive medical, dental, and vision coverage for you and your family.
  • Company matched RRSPs to help you plan for your future.
  • Employee Discount Program to share in our success.
  • Ongoing In-House Training & Education Courses to support lifelong learning.
  • Employee Family Assistance Program for free confidential counseling and support.
  • Employee Recognition Program with tangible rewards for great work.
  • Community Involvement opportunities to give back to our communities.

Working Hours:

Available to work a flexible schedule, Monday to Sunday.

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