District Manager

4 weeks ago

Burnaby, British Columbia, Canada Modern Beauty Full time
Job Title: District Manager

As a key member of our team, you will be responsible for overseeing the operations and performance of all locations within your district. This role requires strong leadership abilities, excellent time management, and excellent people management skills.

Key Responsibilities:
  • Act as a liaison between Head Office and various store locations by making regular visits to stores and coordinating with management to grow market share, improve customer experience, and drive growth.
  • Monitor and analyze business trends across stores within the district, developing and implementing plans to maximize sales and meet or exceed goals for all Key Performance Indicators.
  • Encourage all team members to participate and hit all sales goals, contests, and other incentives through understanding promotions/sales, product knowledge, and customer service.
  • Protect intellectual property and confidential information, ensuring all team members adhere to company standards and policies.
  • Regularly audit employee purchases, credits, and discounts to ensure they are used as intended.
  • Responsible for approving schedules, ensuring adequate shifting, and managing number of staff to keep costs appropriate to sales.
  • Hiring employees, reducing employee turnover, and managing wages in collaboration with the Human Resources department.
  • Retain team members by nurturing their potential, pointing out areas for improvement, and utilizing conflict resolution techniques.
  • Take a 360-degree approach in providing feedback and reviewing employee performance, issuing verbal and written warnings as well as termination notices.
  • Cultivate and grow a strong team of motivated and committed store managers who will drive sales and hit store targets.
  • Make independent decisions to ensure situations and issues are handled appropriately and in a timely manner.
  • First point of contact for store break-ins/theft, following up with necessary inventory, insurance claims, and taking all appropriate steps to forestall a reoccurrence.
  • Ensure new stores are set up to standard and take care of logistics for new location(s) as well as coordinating regular store maintenance and repair.
  • Take ownership of tasks/requests by following through to ensure completion and closing the loop of communication.
  • Collaborate and communicate with other District Managers to support each other's growth for overall store success.
  • Attend and participate in sales and management training meetings and events as directed by Management.

This role is critical in ensuring our long and short-term strategies in maximizing sales, profitability, and growth. If you are a motivated and results-driven individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.

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