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Mobile Device Support Specialist
2 months ago
Evvo is a fast-growing clean-tech firm that specializes in integrating circular economy principles for large businesses and governments. Our approach extends device lifespans and offloads mobility-related queries from our clients' IT teams, a practice we call Delegated Mobility Management.
Our proprietary technology delivers key advantages in data security, environmental sustainability, efficiency, and cost savings to our clients. Our goal is to save our planet, one electronic device at a time.
About the RoleWe are seeking a tech-savvy, dedicated, and detail-oriented individual to join our team as a Mobile Device Support Specialist. This role encompasses the complete support of Evvo's employees across all functional areas, ensuring optimal understanding leading to maximizing the effectiveness of our Netsuite system.
Key Responsibilities- Diagnose, troubleshoot, and data wipe mobile devices.
- Prepare shipping orders when necessary, and carry out other warehouse-related tasks.
- Data entry and reporting.
- Respect strict health and safety guidelines, and participate in mandatory training.
- Provide recommendations for problem resolution and participate in optimization meetings and exercises.
- Abide by ISO 14001, ISO 45001, and R2 Standards as well as Ontario Health and Safety regulations.
- Excellent technical, problem-solving, and analytic skills.
- Intuitive with technology.
- Work well in a team environment as well as independently.
- Attention to details.
- Works efficiently and independently.
- Openness to work on various optimization, digital, and IT projects.
- Must be eligible to work in Canada.
- Must be able to pass a background check at the federal level.
- Must be able to communicate effectively in English (mandatory) and French (non-mandatory).
